Case Study

Tri-County Gastroenterology, PC Improves ASC Operations and Streamlines Workflow With gGastro®

by Samuel Gun, DO, FACOI | Dec 16, 2019 | , ,

The Goals

  • Implement a cost-effective gastroenterology software
  • Simplify ASC procedure reports
  • Spend less time documenting and more time with patients

Key Benefits Experienced

  • Saved time documenting with report writer
  • Increased accessibility to patient information
  • Documented procedure note in minutes
  • Eliminated delays in sending reports to PCPs

Learn how one ASC benefits from all-in-one gastroenterology software and documents with ease.

“The all-in-one gastroenterology software has helped streamline our ASC operations and save time. The intuitive system adapts to my workflow, so I can document a procedure note in three minutes or less. I’m literally done with the report as the patient is leaving the room.”

‒ SAMUEL GUN, DO, FACOI

Tri-County Gastroenterology, PC specializes in the treatment of diseases of the digestive system and has been committed to providing care to residents in the Southeastern Michigan, Tri-County area for over 30 years. Their team of board-certified gastroenterologists utilizes the latest diagnostic testing and techniques to treat conditions, and is dedicated to providing each patient with the highest quality care.

The group implemented Modernizing Medicine® Gastroenterology’s gGastro® Endoscopy Report Writer (ERW) in their ambulatory surgery center (ASC), along with the award-winning* gGastro gastroenterology EHR, which makes patient information easily accessible no matter the setting. Dr. Samuel Gun, a gastroenterologist at the group, discusses the benefits of having an all-in-one gastroenterology software.

REPORTS DONE IN MINUTES

When we opened our ASC in 2004, we interviewed numerous companies to find the right endoscopy report writer that would enable our team to document quickly and easily. We decided on gGastro ERW because it met our needs and was cost effective. We later implemented gGastro EHR because we found the gastroenterology software to be more user friendly and GI-specific than other solutions we witnessed.

The all-in-one gastroenterology software has helped streamline our ASC operations and save time. The intuitive system adapts to my workflow, so I can document a procedure note in three minutes or less. I’m literally done with the report as the patient is leaving the room. If I had to dictate and pay for transcription, the delay may be days. With gGastro, the referring physician receives the report instantaneously. Patients will ask, “When will my primary doctor receive the report?” and I can answer, “They already have it.”

The time in between patients has significantly diminished because the gastroenterology software is so easy to use. Since the system is ready to use right out of the box, it took just three days for one of our new physicians to learn how to use the endoscopy report writer.

IMPROVED PATIENT CARE

gGastro ERW works seamlessly with gGastro EHR, so I have access to all patient information and every encounter is easily viewed. Having the whole chart accessible in one easy-to-use system is very beneficial for patient care. In addition to increased transparency, I spend less time documenting and more time with patients.

gGastro helps eliminate delays in communication, which saves time, and our patient’s appreciate the rapid results. When I’m preparing a letter to a referring physician, the system understands what I need and prompts me through the process. For example, if I completed a colonoscopy and found three polyps, I can simply click the type of polyp and recall for three years. It will then prompt me to note why I selected a three year follow-up procedure, and with just a few clicks, the letter is created and sent to the referring physician. Patients can also access their chart via the patient portal, gPortal™.

The beauty of having all-in-one gastroenterology software is that it simplifies our processes and reduces redundancies. The relevant data required for quality measures is captured with ease, and we can keep a pulse on overall operations. For example, we can track how long it takes a patient from check-in to checkout, and see if they are waiting too long to be discharged after a procedure. This helps our team identify areas of improvement, so we can be more efficient.

Another benefit of gGastro is the portability it provides because it’s cloud based. If I’m away from the office, I can easily access the system to view patient information and clean out my tasks, saving me from loads of paperwork when I return. I’m grateful for gGastro and the improvements it has made to our ASC operations.

See how you can achieve a healthier practice with gGastro®

C
Samuel Gun, DO, FACOI

Samuel Gun, DO, FACOI

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