10 Ways Orthopedic EMR Software Can Help Improve Your Practice in 2018
Wondering how an orthopedic EMR can help enhance multiple facets of your practice?
An orthopedic EMR system can help improve your practice for a variety of reasons. As an orthopedic surgeon and Medical Director of Orthopedics at Modernizing Medicine, I’ve seen how technology can grow your practice and increase the quality of care delivered. At the end of the day we want to do what we do best – take care of our patients, not wrestle a computer screen or waste valuable time trying to keep up with ever changing regulatory updates. For as much time as we spend involved in optimizing the health of our patients, we oftentimes lose sight of the health of our own practice. That said, I want to share ten ways that orthopedic EMR software can help improve your practice in 2018 and beyond.
1. Accommodates your orthopedic-specific plan and needs
One size does not fit all and this rings especially true when it comes to an orthopedic EMR system. Once you take the pulse of your practice and identify the clinical, financial and operational areas to improve and implement a growth strategy, you can then better assess the EMR system that suits your needs. For instance, using software designed for family physicians probably wouldn’t be the best option for you and your orthopedic practice. You should investigate orthopedic EMR systems. EMA™, Modernizing Medicine’s orthopedic EMR system, was designed to think like an orthopedic surgeon because practicing orthopedic surgeons helped build EMA around real workflows. Right out of the box EMA provides you with over 550 chief complaints, 4,750 diagnoses with ICD-10 codes and 1,950 treatment plans and procedures. Now, how’s that for a digital assistant?
2. Access to an all-in-one orthopedic software solution
With so many options out there, you certainly can have your pick when it comes to orthopedic software. You can select a different vendor for your EMR system, practice management, revenue cycle management or billing and even analytics. There’s the option to utilize different vendors, but trying to manage different points of contact, implementations and bridges could easily turn into a nightmare and include extra work, additional costs and miscommunication. All-in-one orthopedic software solutions that can help streamline your practice do exist. For example modmed® Orthopedics, our healthcare IT suite, includes the orthopedic EMR system, EMA, in addition to Practice Management, Revenue Cycle Management and Analytics. This provides a fully integrated one-stop orthopedic software shop.
3. Improves efficiencies
Technology should help you improve efficiencies and your EMR system is no different. With its adaptive learning engine, EMA actually “learns” your personal style of practice as it remembers your preferences and aids in clinical collaboration, helping to streamline your process. EMA will learn your most popular diagnoses based on the exam and the specific manner in which you usually treat these diagnoses.
For example, when a provider performs a knee exam, EMA will populate the ten most commonly treated knee diagnoses based on the specific provider’s preferences. If the provider selects a knee arthritis impression, EMA recalls the common diagnosis-specific findings. The system will also show preferred treatment plans commonly used by that physician to address knee arthritis such as steroid injections, surgery discussion, prescriptions and physical therapy. EMA adapts on-the-go to each provider’s preferences, making it simple for EMA to adjust to your clinic.
The easy-to-use, touch-based orthopedic EMR solution, EMA, can help automate notes and bills and includes built-in ICD-10 orthopedic codes captured during the patient encounter. You know what that means? Less time documenting outside of normal office hours and more time to do what you want. For me, it’s working out more and spending time with family.
4. Enhances mobility and accessibility
Unlike other orthopedic EMR systems on the market, EMA was designed as a native iPad application, allowing you to tap and swipe during the exam all while facing your patient versus turning your back and facing a desktop computer screen. Our cloud-based EMR system gives you access to patients’ records from virtually anywhere at anytime as long as you have a secure internet connection. PocketEMA™ , the mobile phone and Apple Watch app, provides the ability to access your EMR system on the go. It provides you with added mobility and accessibility even if away from the office.
5. Prepares your practice for value-based medicine
The Merit-based Incentive Payment System (MIPS) doesn’t have to be a four-letter word when you work with an EMR vendor that has the technology and the people to support you through this seemingly cumbersome process. Our MIPS intelligence platform* – similar to the technology that led PQRS success rates – helps track your estimated Composite Score and has built in analytics and benchmarking reports to help ease data submission. In addition to the technology component, our MIPS advisory services team can help guide you when it comes to meeting your MIPS goals. Access to such technology and trained professionals should give you peace of mind and can help put you on the path to successful and even positively adjusted reimbursement.
6. Harnesses the power of healthcare analytics
Technology allows you to dive into data unlike any paper chart ever could. Invest in an intelligent orthopedic EMR system that captures structured and actionable data at the point of care. Collecting this data shouldn’t require additional staff or extra time – it should be seamlessly built in to your orthopedic EMR system and make your current team more efficient. You can leverage actionable data for multiple purposes, such as assisting with billing accuracy, reporting your composite MIPS score, group analytics and research.
Modernizing Medicine’s Analytics platform helps a practice take a deep dive into its administrative, provider and financial analytics and you can filter data with a wide range of parameters such as date, facility and medication, just to name a few. As an orthopedic surgeon, you can leverage the data analytics platform to help answer questions such as:
- Where do I refer my complex hand and ankle cases? Is it time to bring them in-house?
- Which physical therapists referred the most patients to me?
- Which patients did I send to physical therapy, and to whom did I refer them?
Using paper and pen to capture such metrics would prove to be quite the challenge, and other orthopedic EMR systems may not be equipped to capture such data. Access to Analytics provides near real-time comparative benchmarking that can show individual clinician performance and practice performance and help identify where you may fall short compared to other orthopedic surgeons. Having this knowledge can help you strategize and understand the areas where you excel and where you could improve.
7. Participates with specialized health registries
The ability to easily participate with orthopedic-specific health registries becomes invaluable in the age of value-based medicine. Active engagement with a specialized data registry falls under the Advancing Care Information (ACI) component of MIPS. Having access to such specialized health registries can assist when it comes to MIPS compliance and can also help you earn bonus points, thus avoiding penalties or revenue loss. It may even increase your income through incentives for upward adjustments. With just a few clicks, you can opt in and start using Modernizing Medicine’s specialized registries.
8. Continuous innovation
The only constant with technology is that it’s ever-changing. Just as surgical tools advance, the same goes for orthopedic software. Modernizing Medicine recently made two significant announcements that I’m happy to share. We announced a collaboration with Ambra Health for an enhanced cloud PACS interface to streamline image exchange with EMA. With this update, orthopedic surgeons can use EMA with almost any PACS system, experience faster turnaround of studies and promote a better overall experience for patients, plus reduce manual effort.
Additionally, we have teamed up with physical therapy software platform WebPT to build a robust interface between the WebPT EMR and EMA. The new interface will allow multiple members of a patient’s orthopedic care team – from the surgeon to the physical therapist – to securely share information throughout the care episode, thus reducing inefficiencies and redundancies in orthopedic clinics and outpatient rehabilitation facilities. Ongoing innovation should result in continuous improvements to benefit your practice, providers and your patients.
9. Provides an experienced support team
We’ve all dealt with customer service and support teams, whether with a new appliance purchase, cable bill, hotel stay or restaurant. Some of those experiences are quite memorable and not always for the best reasons. When it comes to training and support, the customer service team should enhance your experience and help you utilize best practices and the latest features, whether it’s your first day or you’re long-term client. Modernizing Medicine’s support and training teams include individuals with clinical backgrounds and can speak your language and understand your workflow. Access to different training options, a knowledge repository and the ability to contact a responsive support team during office hours all go hand in hand to help optimize using your orthopedic EMR system.
10. Engages and helps build trust with your patients
Using the latest technology can help you stand out compared to other orthopedic practices. In the age of social media and online reviews, you want your patients to advocate for you and your practice and give them more reasons to do so. Using patient engagement tools can help strengthen and build trust with your patients, giving them a more positive office experience and opportunity to take a more active role in their own healthcare.
Our award-winning patient kiosk, modmed® Kiosk, helps reduce manual data entry and potential errors. The patient can use an iPad to enter his or her own information, which is then automatically captured in the EMR system, EMA. Another patient engagement tool, Patient Portal, allows patients to access their medical record, test results, private messages and more from virtually anywhere they have internet access. Both of these tools not only help patients take a more active role in their healthcare, but also help to build trust and differentiate your orthopedic practice.
As technology evolves, so should your practice. An orthopedic EMR system can help grow your practice, enable you to be more efficient and actively engage your patients.
Interested in learning how our orthopedic EMR can benefit your practice?
*Information relating to our EHR certification, including certain costs and limitations, can be found at www.modmed.com/costs-and-limitations.
Jason Weisstein, MD, MPH, FACS
Medical Director of Orthopedics at Modernizing Medicine
Dr. Jason Weisstein is the Medical Director of Orthopedics. A native of southern California, he graduated Valedictorian from the Mount Sinai School of Medicine in New York City in 1998. Simultaneous with his medical education, Dr. Weisstein received a masters of public health at Columbia University in New York, NY. He subsequently completed his surgical internship and orthopedic surgery residency training at the University of California, San Francisco, and then went on to receive fellowship training at the University of Washington. Dr. Weisstein specializes in joint replacement and limb salvage surgery. His interest lies in the restoration of function in limbs that are in jeopardy, either from arthritis, tumors or other diseases. He currently serves as the Director of both the Center for Joint Preservation and Replacement and the Center for Musculoskeletal Oncology at the Paley Institute in West Palm Beach, Fla. He also serves as an Affiliate Assistant Professor in Orthopaedic Surgery at Florida Atlantic University’s Schmidt College of Medicine.