Plastic Surgery EHR Software is Much More Than Simple Aesthetics


The art of keeping up with 2020 trends in plastic surgery EHRs

Staying up-to-date with the latest software trends for your practice has never been more important. Demanding patient schedules, inter-office workflow challenges and tailoring methodologies to meet patients’ individual needs are just some of the challenges we’ve faced this past year. Because of this, now is the time to start doing research and incorporating the latest software trends into your practice for 2020.

It is not uncommon in plastic surgery practice today to perform more medically, non-invasive procedures versus what was done in the 90’s (just wait until you are 60 and get a facelift). Laser-hair removal, facial rejuvenation, and non-surgical rhinoplasties are just some of the patient requests that have gained in popularity. However, software with an adaptive learning engine (like EMA®) makes suggestions based on procedural documentation – and those suggestions adapt to how you practice. If you perform enough of these non-invasive procedures, you won’t need to search within the clinical side of your EHR to pull up past procedures. Thanks to adaptive learning, your plastic surgery software learns from you.

Before we get into the technical aspects, here are some reasons why it’s important to stay up-to-date on the latest technology trends in plastic surgery software in the upcoming year: 

1. New rules in 2020 mean new adjustments in your plastic surgery EHR

EHR workflow changes can affect the efficiency and productivity of your staff. In 2020, there are some new rules being implemented that deal specifically with plastic surgery as a specialty. An example would be overarching changes to intelligent automation implementation. The TCPI Participation program has come to an end in 2019, and has been removed for the 2020 year. Even if you are dealing with cash payments, this will cause various changes when accepting alternative payment methods. Plastic surgery EHR systems that are not up-to-date with these changes may cause major hang-ups in daily workflow and operability.

2. Laser-based aesthetic procedures could change the aesthetics of your EHR

According to Research and Markets, the global plastic surgery products market will see a significant increase in laser-based aesthetic procedures. With a projected positive trajectory of 9.47 percent, the demand for laser in aesthetics has gone up and will continue to do so. As people continue to focus on their physical appearance, the demand for aesthetic procedures continues to have a positive correlation. Facial rejuvenation, breast procedures, new injectables and other cosmetic procedures have gained in popularity, causing the need for plastic surgery EHRs to keep up with the latest trends.

3. Improving interoperability—it’s about quality not quantity

With 2020 right around the corner, it’s important to be aware of upcoming changes centered around interoperability. For starters, the U.S. Department of Health and Human Services (HHS) proposed new rules at the tail-end of 2018, which are still having effects on today’s plastic surgery EHRs. Things like promoting patient access and fostering an environment where being proactive is becoming more and more common, the proposed rules are all about improving the quality of patient care.

So now you have our top three reasons why it’s important to stay on top of the latest trends in plastic surgery software. As a nice overarching view, remembering these can help you as 2020 cranks up.

Without getting too specific, let’s take a look at some of the technical aspects for 2020.

The importance of having an intuitive EHR system

When your practice first opened, you may have had an entire office of filing cabinets filled with patient information. Your patient data was probably filed, stored and labeled accordingly – maybe it still is. However, when practices decide to make the grand switch from paper to digital, it’s as if a whole new world comes into view. You may even find that you no longer need a ‘team’ of medical billers and coding specialists.

EMA® is an all-in-one EHR system which provides solutions you didn’t even know you needed. It’s an EHR system that’s so intuitive and adaptive, it helps you get the focus back on your patients.

Some EHR companies understand if the increasingly busy schedules of plastic surgeons with more and more non-invasive, cosmetic procedures gaining popularity. Because of this, having a fully integrated plastic surgery EHR can be especially important.

EMA provides an invaluable addition called PocketEMA™, a smartphone app designed to keep you up and running from almost anywhere. You can capture patient data and pull up information that you need when dealing with patients at virtually any time. Once you start using it, you’ll wonder how you functioned without it. If you ever wanted access to your patient’s info when you were away from your office—everything from their phone number to their history to their OP note—you will love this addition which comes with no additional charge (other systems may charge extra for similar services).

Must-have plastic surgery EHR tools

Tools such as photo management, image capture and mobile EHR access are no longer nice to have. They are essential. Finding a specialty-specific EHR software company is key when it comes to providing optimal care to your patients. The best EHR companies do this and so much more.

Using an EHR with built-in workflows that continue to learn from your preferences is a much more cohesive feature versus using templates. This can improve the adaptive workflow when sitting face-to-face with a patient. Capturing a patient’s photo on your iPad, and then using EMA in real-time to show drawings, updates and post-surgery images really help draw them in and pique their interest. Rather than having to switch through multiple screens to achieve the same results, using built-in workflows and tools help improve efficiency and streamlines the process.  

Software design is key in 2020

Having an EHR system that is state-of-the-art, with a beautifully modern interface and design is not only a pleasure to use, it can be really helpful when dealing with aesthetics. There’s nothing more frustrating than trying to explain a facial reconstructive procedure in real time, using a clunky, outdated EHR system.

Another interesting software design plan for 2020 deals more with photo management updates. Using social media as a way to produce compelling content can be huge for practices. The same way staff tags photos on Instagram, you can also use tagging as an efficient way to categorize patient photos within your  EHR. This is a dynamic feature that helps you quickly search and find a patient. It’s also a seamless integration with regard to the rest of the software.

As 2020 is forecasted to bring some technical and aesthetic changes, remembering these key tips can help you stay ahead of the curve. Keep your software up to date, find a solid EHR company that employs real doctors to provide such updates, and streamline your practice to improve overall patient care.

We look forward to hearing about your patient-doctor successes in the upcoming year.

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