Working to assist our clients during the COVID-19 pandemic

As a company serving healthcare professionals, we recognize the significant impact the current conditions are having on medical practices across the nation.

We continue to ensure continuity of service, are advancing our products and services on your behalf and have made a new telehealth solution available.

Even with telehealth, we understand there is a real impact on your practice financials and cash flows during this time. We’d like to make it a little easier on you and have announced the Private Practice Relief Program whereby qualified practices may defer up to 50% of monthly technology subscription fees through June 30, 2020.*

If you are a current EMA® or gGastro® client interested in participating in this program, please go to the Customer Support Portal and open a case type Practice Relief Program. A Customer Success Manager will follow up with details.

Client Assistance Includes
  • Private Practice Relief Program: Defer up to 50% of your monthly technology subscription fees through June 30, 2020 to help your cash flow.*
  • modmed Telehealth: Telehealth solution is intended to enable you to see patients and maintain continuity for your business operations – for no additional charge during the COVID-19 crisis.**
  • Webinars & Trainings: On-going specialty-focused webinars and deep dive product trainings.
  • Marketing Tools: Tools to help tell your patients about your new telehealth offering.

Our Suite of Patient Engagement Tools

Patient Portal

smiling male patient sitting on couch at home using laptop

Patient Self-Scheduling

woman with laptop on a couch


phone with doctor and patients

Patient Reminders

patient in waiting room using modmed Kiosk on iPad

Patient Surveys

patient in waiting room using modmed Kiosk on iPad

URGENT COVID-19 WEBINAR Specialty Breakouts:

Preparing Your Practice For Reopening and the New Normal

*Terms and conditions apply.
**Certain terms and conditions may apply to the use of modmed Telehealth, E-Visits and PocketPatient, and other Modernizing Medicine telemedicine solutions. Use of modmed Telehealth, E-Visits and PocketPatient and other Modernizing Medicine telemedicine solutions may in the future be contingent on paying fees or other charges determined by Modernizing Medicine. A subscription to EMA is required in order to use modmed Telehealth, E-Visits and PocketPatient. Fees for the use of EMA and Modernizing Medicine’s other products and services continue to apply. It is each provider’s responsibility to determine that the telemedicine visit meets medical necessity for that patient. Not all clinical scenarios may be appropriate for telemedicine visits, and the provider may need to evaluate the patient in person to establish a diagnosis or initiate treatment.

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