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National Sales Manager of Plastics at ModMed
Dr. P. Daniel Ward
Double-Board Certified Facial Plastic Surgeon at Ward MD Facial Plastic Surgery and Form Derm Spas
Business and Billing Manager at Monmouth Plastic Surgery
This webinar originally aired on December 14, 2022.
Making technology upgrades can enable greater efficiency and increase patient communication, but making the “big switch” is often easier said than done.
Facial plastic surgeon Dr. P. Daniel Ward and Business and Billing Manager Brittany Preston from Monmouth Plastic Surgery discussed what led them to switch practice software, the pros and cons they considered beforehand, the tools and tech they’ve since implemented, and how their practice has benefitted. You’ll also hear what changes they felt made the biggest impact on their practice workflow, and advice they have for other practices considering making a change.
YOU WILL LEARN:
- Which patient communication tools to choose to improve communication under various dynamics
- How to create and encourage open communication and set realistic expectations during implementation
- Practical advice from plastic surgery providers on how to improve a software switch