How Lexington Podiatry reduced overhead and doubled profit margins with ModMed
Case Study
Practice Goals
- Implement automations and establish clear pathways for clean billing
- Increase operational structure and data transparency
- Reduce overall operating costs by lowering administrative burden
Key Benefits Experienced
- Automated billing scrubs, reducing manual reviews
- Reduced outstanding medical notes from 1,000 to approximately 15–20
- Automated processes and streamlined workflows, reducing overhead
Background
Lexington Podiatry struggled with an outdated, cumbersome legacy system that forced manual documentation and created significant administrative redundancies. By transitioning to the ModMed® suite—including EHR, Practice Management, and Patient Engagement—they streamlined clinical workflows and helped automate patient communication. These improvements allowed the practice to reduce overhead while doubling profit margins in under three years, providing the operational stability needed to successfully launch their own management services organization.
Cody Meier, Director of Operations, shared their results:
50% reduction in total FTE staffing
60% decrease in phone call volume
Doubled profit margins in 3 years
“Our profit margins have doubled in the last three years, largely due to an increase in automation and a reduction in unnecessary administrative burden we’ve achieved with ModMed. Investing in a high-quality system is essential to maintaining staff sanity and efficiency.”
Cody Meier, Director of Operations
To learn more about the products Cody Meier discussed, please request a demo at modmed.com/podiatry or call 561.710.FEET
The statements and conclusions contained herein reflect the opinions of Cody Meier and not those of ModMed. ModMed makes no representations or warranties as to the accuracy of any such information. Results may vary depending on medical practice size, product usage and other variables.
