Frequently Asked Questions
What is EMA?
Modernizing Medicine®‘s EMA is an Electronic Medical Record (EMR) software application that is designed to save physicians time as they collect patient information, record the diagnosis, order tests and prescriptions and prepare billing information. Think of it as an intelligent scribe with a deep knowledge of medicine that automates your documentation, adapts to your style of practice and only shows you what you need to see to treat your patient.
How is EMA different from the over 300 EMRs out there?
EMA is virtually keyboardless. You don’t need to type fast to document fast. Doctors can write most of their notes with a touchscreen or mouse. EMA automates documentation. Prescriptions, billing sheets, pathology requisitions, lab orders and consent forms can be simultaneously generated at the time the note is completed.
EMA adapts to each physician’s style of practice. When it comes to EMR, one size doesn’t fit all. EMA learns the way you practice, not the other way around. As you use the system, EMA will remember your preferences for exam descriptions, procedures and prescriptions and adjust to show the diagnoses and treatments that each physician uses most. EMA knows medicine. We don’t expect you to take a week off of work to program templates. EMA doesn’t use them. EMA has domain knowledge of thousands of diagnoses. For any given diagnosis, EMA can offer you an array of possible plans which can range from counseling, prescriptions and lab ordering to surgical or cosmetic procedures.
I don’t have a practice management (PM) system. Do I need one?
You can install EMA and gain its electronic medical record-keeping and documentation benefits without a PM system. However, if you want to have full support for your administrative staff with complex intake, scheduling and billing, you will need to add a PM system. EMA works best with our innovative PM system, but it is also compatible with over 500 other PM systems.
What do I do with all my old paper patient records?
You can use EMA to record information from now on and refer to the paper records as needed, or you can have the paper records scanned and attach the scanned files to the EMA patient records. Most physicians will choose the first alternative and gradually phase over to electronic records as time passes, but the choice is up to you.
Is a Software-as-a-Service (SaaS) offering as secure as an on-site system?
In fact, it can be more secure. Consider what an onsite system entails. You must purchase, install, maintain and upgrade complex hardware and software. You must manage security, intrusion protection and spam and virus control. You need to consider physical security, air conditioning and power interruption. That involves back-up systems, office procedures and audit trails, among other things. All of those things can impact the security of an onsite system.
A SaaS EMR system, on the other hand, manages all of that for you. The Modernizing Medicine servers run in an environment managed by a large team of skilled professionals whose job is to maintain the security and high availability of the systems.
What if my Internet connection goes down?
A single Internet connection is a potential weak point, and that is why we recommend you install two connections from different companies—one as the primary and the other as a backup.
From another point of view, the Internet connection is a very strong security feature. If, for any reason, your office is not usable—due to a fire, for example—you can log on to your EMA system from almost any Internet-connected PC or Mac and continue from there. That means you could move to another office and see patients with full EMA support, in a short time, with little technical effort.
What happens if medical knowledge changes?
EMA has a database of built-in medical knowledge that is periodically updated and modified to reflect changes to that medical knowledge. Since the knowledge base is centralized, all of our clients can benefit.
How difficult is the technical job of installing EMA?
You don’t have to be a computer professional to install EMA. In fact, if you already have a computer network with machines with Internet connectivity, you may not have any technical work at all. If you have no equipment onsite or want to expand your network to new locations (and you are tech-savvy enough to buy and install a simple computer network), you can do it yourself. However, if your plans include a more extensive system, including network wiring, you probably will want to use an IT technical service to assist with the installation.
Do I need special equipment for EMA?
Generally, no. If you already have one or more PC or Mac computers with Internet access that were purchased in the last two to three years, you can probably use them. If you have older machines, or none, or if you want to expand your network, you will need to purchase new equipment, but standard mid-powered personal computers should meet the specifications. Of course, you can also add iPads or laptops for fully flexible exam room use.
What are the minimum system requirements for EMA and other Modernizing Medicine software?
Modernizing Medicine’s applications can be accessed from any Internet-connected computer or mobile device that meets the requirements outlined in this document. The document is subject to change at any time by Modernizing Medicine in its discretion.