Client Services

Personalized Support You Can Trust

award winning support team

Modernizing Medicine® has built specialty-specific suites of healthcare IT software to save physicians time and increase productivity, and we feel it’s equally important to ensure that you receive excellent service. Whether EMA® is your first electronic health records (EHR) system or a welcome change from your previous EHR, our implementation team will take the time to understand your specific needs and provide a roadmap to success from onboarding through ongoing support.

2019 Customer Service Department of the Year (Bronze) – Best in Biz Awards
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2019 Customer Service Department of the Year (Bronze) – Best in Biz Awards
Customer Sales and Service World Awards®
2017 Customer Success Team of the Year — SIIA Company CODiE Awards

Driving Customer Delight

Modernizing Medicine’s client-centric culture means that our team goes above and beyond to help drive the successes of our customers. Don’t take our word for it. External accolades include:

2019 Customer Service Department of the Year (Bronze) – Best in Biz Awards
Customer Sales and Service World Awards®
2017 Customer Success Team of the Year — SIIA Company CODiE Awards

Please select from our services below to learn more.

Implementation Models

two women working together on a laptop

Data Services

iPad sharing data with laptop

Ongoing Support Services

women in call center wearing headsets and using laptops

MIPS Advising

smiling mips advisor uses laptop while talking into headset

%

client satisfaction

with our support services
(as of July 2019)

specialty physicians

use Modernizing Medicine
(as of July 2019)

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