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Client Services

Personalized Support You Can Trust

award winning support team

ModMed® has built specialty-specific suites of healthcare IT software to save physicians time and increase productivity, and we feel it’s equally important to ensure that you receive excellent service. Whether EMA® is your first electronic health records (EHR) system or a welcome change from your previous EHR, our implementation team will take the time to understand your specific needs and provide a roadmap to success from onboarding through ongoing support.

2019 Customer Service Department of the Year (Bronze) – Best in Biz Awards

Earn your ModMed certification at our annual users conference

Our ModMed Certification Program (MCP) is designed to help you hone your ModMed software skills, enhance your proficiency, and gain a more comprehensive understanding of how to use our solutions more effectively and efficiently in your practice.

Each MCP learning plan offers a unique blend of online, hands-on, and in-person training, including:

  • A comprehensive catalog of self-paced courses on our online training resource, ModMed U
  • A built-in, interactive sandbox environment where you can practice and familiarize yourself with the tools and techniques covered in your courses
  • An in-person test prep session and final assessment exam at our MOMENTUM annual users conference in Orlando