Client Services

Personalized Support You Can Trust

award winning support team

Modernizing Medicine® has built specialty-specific suites of healthcare IT software to save physicians time and increase productivity, and we feel it’s equally important to ensure that you receive excellent service. Whether EMA® is your first electronic health records (EHR) system or a welcome change from your previous EHR, our implementation team will take the time to understand your specific needs and provide a roadmap to success from onboarding through ongoing support.

2019 Customer Service Department of the Year (Bronze) – Best in Biz Awards
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company awards

Driving Customer Delight

Modernizing Medicine’s client-centric culture means that our team goes above and beyond to help drive the successes of our customers. Don’t take our word for it. External accolades include:

badges for 2020 Excellence in Customer Service Awards | Technology of the Year – Business Intelligence Group, 2019 Customer Service Department of the Year (Bronze) – Best in Biz Awards, 2019 Best Use of Technology in Customer Service (Gold) — Customer Sales and Service World Awards®, 2018 Customer Service Department of the Year (Gold) — Customer Sales and Service World Awards, 2017 Customer Success Team of the Year — SIIA Company CODiE Awards

Please select from our services below to learn more.

Implementation Models

two women working together on a laptop

Data Services

iPad sharing data with laptop

Ongoing Support Services

women in call center wearing headsets and using laptops

MIPS Advising

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client satisfaction

with our support services
(as of July 2019)

specialty physicians

use Modernizing Medicine
(as of July 2019)