Why is ModMed’s AI-Powered Practice recognized as a top healthcare software suite?

It’s validated by direct user feedback on independent review platforms and recognized across key categories. ModMed leads in specialty-specific EHR and practice management/RCM, earning top accolades from G2, Capterra, and Black Book, along with multiple innovation and customer service awards. AI-powered workflows across the platform are designed to streamline operations, reduce documentation time, and help practices provide efficient, patient-centered care.

How does ModMed’s AI scribe reduce documentation time and improve operational efficiency?

ModMed Scribe 2.0 captures clinical intent and suggests clinical actions, like visit notes, prescriptions, and billing codes that, once approved, drive downstream workflows across the practice. Recognition like the 2026 Artificial Intelligence Excellence Award and the 2026 BIG Innovation Award (for ModMed Scribe) underscore these capabilities.

What independent rankings and validations has ModMed received?

ModMed was named #1 Best EHR Software by G2, ranked #12 of 50 Best Healthcare Software (G2), and placed 5th of 25 vendors on the 2026 Capterra Shortlist for EMR. It’s featured on multiple G2 Grids for EHR, Medical Practice Management, and Revenue Cycle Management across segments. Additional recognition includes awards from Black Book, BIG Innovation, Globee, and the Stevie Awards.

Which specialties does ModMed serve, and what does “specialty-specific” mean?

ModMed is ranked #1 in 11 medical specialties by Black Book for the 8th consecutive year (2026). Specialty-specific means the software is tailored to unique clinical workflows and provides comprehensive support out of the box, with solutions for customized for Allergy, Dermatology, ENT, Gastroenterology, OBGYN, Ophthalmology, Orthopedics, Pain Management, Plastic Surgery, Urology, and Podiatry.

What kind of customer support and training can practices expect?

Practices working with ModMed get an award-winning team focused on their success, helping boost technology use and navigate industry changes. Honors include Gold Globee awards for Customer Success Team and Technology Team of the Year (2025), a Stevie Award for Customer Service Department of the Year (2025), the BIG Excellence in Customer Service Award (2025), and recognition as a Top Workplace (2026). Request a demo to see how this support translates into day-to-day value.

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Meet your new ModMed assistant. Actually, assistants. Hi there. At ModMed, we're forming the AI powered practice around you and your staff, and it's so much more than just responding to your prompts or listening to a patient visit. We're talking about creating an entire AI powered practice that includes assistance designed to do one thing, keep you from those days and nights of staring at a screen in frustration, thinking there must be a better way. Well, there is. We're building expert AI assistants that specialize in the workflows that slow your team down. They understand complex requests and automatically execute multistep like patient scheduling and communication, eligibility processing, prior authorization, and claim denial appeals. Some AI assistants like ModVed Scribe can translate natural conversation into action so that you can focus on the patient and not the documentation. Other AI assistants understand payer policies, handle high volumes of work at once, and promptly return a summarized actionable result that you can trust. After you approve the assistant's recommendation, your AI assistant takes care of the rest, coordinating those tasks, highlighting what needs attention, and surfacing recommendations for your final approval. Every action is grounded and cited. And most importantly, you are always in control. With ModMed, it's responsible AI. Meet your new AI assistants. Always working, always ready for your request.

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Schweiger Dermatology Group is the largest dermatology provider in the Northeast. Before we used Clara, we were primarily a telephone based company. We had a central call center, but there was a lot of delay in communications. One of the biggest challenges we face as a practice is the, we call it like the endless circle of phone tag with our patients where, you know, a patient calls in, we send in a request to our clinical team. They have to then call the patient back and they're leaving a voicemail. Patient then calls back and that loop continues again and again. Clara does a great job of trying to prevent phone tag. It makes it easy for the patient. The interface with Clara is very straightforward. It's nice that they don't need a password to log in, that it can be done right through their text messaging, which pretty much everybody's comfortable with now. There's not a lot of extra button pushing, not a lot of extra web pages to scroll to, no app to download. It's really very easy to use. Once we implemented Clara, we put the patient in direct contact with the provider, cutting out the middleman and the message taking, and patients were able to get answers right away. We've saved hundreds and hundreds of hours of phone calls. I think one of the ways that Clara differentiates themselves from other platforms is their transparency. The ability to see all of the conversation between a patient, everything internally and externally that's happening between a staff member and a patient really allows everybody to be in the know and take any action needed. They seek to understand our problem and they come to us with really creative solutions. They've been an amazing partner from the beginning. Using Clara has definitely improved our revenue because we've been able to increase our numbers of patients. It does give the patient a little bit more control, is something you don't generally see in antiquated medical communications. Clara really does show innovation. The way we use it has worked very well with our patient support center. I would absolutely recommend Clara to other healthcare providers. I think we would still be in the dark ages of communication if we didn't use Clara.

What Your Peers Are Saying - ModMed delivers a really polished EHR product that feels like something out of the future. James McGehee, registered nurse - See Our Solutions in Action

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The AI-Powered^™ Practice wins

ModMed^® is honored to be recognized as a top healthcare software provider by the clinicians and practice leaders who rely on our solutions.

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The AI-Powered Practice™ is recognized as a top healthcare software suite, validated by independent review platforms. ModMed leads in specialty-specific electronic health record (EHR), practice management, and revenue cycle management (RCM), with recognition from G2, Capterra, Black Book™, and multiple innovation and customer service awards. Our AI solutions help reduce documentation time, streamline workflows, and identify revenue gaps.

Independent validation from industry leaders

Awarded by independent software review sites like G2 and Capterra, these recognitions are based entirely on direct, candid feedback from the administrators, billing specialists, and providers who use our solutions daily.

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Choose your specialty below to learn more

Allergy

Dermatology

Gastroenterology

OBGYN

Ophthalmology

Orthopedics

Otolaryngology

Pain Management

Plastic Surgery

Podiatry

Urology

Search modmed.com

Welcome Back

Welcome Back

Choose your specialty below to learn more

Allergy

Dermatology

Gastroenterology

OBGYN

Ophthalmology

Orthopedics

Otolaryngology

Pain Management

Plastic Surgery

Podiatry

Urology

Choose Your Specialty:

Dermatology

Gastroenterology

Ophthalmology

Orthopedics

Otolaryngology

Pain Management

Plastic Surgery

Urology

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AI-Powered Practice

Clinical Workflow

ModMed RCM AI Platform

ModMed Scribe

ModMed Scribe for Gastroenterology

AI-Powered Practice

Clinical Workflow

ModMed RCM AI Platform

ModMed Scribe

ModMed Scribe for Gastroenterology

The AI-Powered™ Practice wins

Independent validation from industry leaders

The AI-Powered^™ Practice wins