ModMed® Patient Engagement that simplifies access and reduces staff workload
Activate the digital front door to your AI-Powered Practice™
Every step of the patient journey. One connected solution.
Your AI-Powered Practice extends far beyond the exam chair — and it begins in the palm of your patients’ hands. Give them the flexibility to schedule visits, complete digital intake, and pay balances. This convenience shifts the data-entry burden off your staff and keeps your phone lines open, clinical data moving, and financial ledgers synced — from the first touchpoint to the final bill.
%
reduction in scheduling call volume
– Fort Wayne Dermatology Consultants¹
fewer inbound calls per week
– Mann Eye Institute¹
%
more speed to payment
– Five Valleys Urology¹
Clear inbox clutter with the ModMed Front Office Assistant
Keep up with your inbox — without the backlog. Your AI-powered assistant combs through incoming messages, flags the ones that need a human touch, and helps you resolve the rest.
AI prioritization: Catch urgent requests
Pushes potentially urgent messages to the top of the queue so your staff can act quickly.
Auto-reply: Simplify scheduling
Answers basic scheduling questions and shares self-booking links to keep phone lines open.
Auto-close: Skip the small talk
Filters out “thank yous” and pleasantries, so your team can focus on action items.
AI summaries: Catch up in seconds
Recaps chats so you can stay in the loop without scrolling back through messages.