How ModMed helped boost financial health and operational efficiency at Five Valleys Urology
Case Study
Practice Goals
- Upgrade IT infrastructure for stability and scalability
- Standardize systems across providers and staff
- Support practice growth and improve operational efficiency
Key Benefits Experienced
- Enhanced provider satisfaction with faster note closure
- Improved patient communication and engagement
- Improved the practice’s financial health and streamlined operations
Background
Five Valleys Urology faced significant challenges with their outdated, homegrown IT system. Extensive customization led to frequent breakdowns and high maintenance costs, hindering their growth objectives. They needed a reliable, standardized system to support their expansion and improve operational efficiency. After a comprehensive evaluation, they chose ModMed for its balanced clinical, practice management and patient collaboration solutions, ultimately experiencing remarkable success.
Melanie Scott, Director of Operations, shared their results:
30% faster collection of personal patient payments
30% reduction in documentation time for physicians
15% reduction in call volume and no-shows
“ModMed has positively impacted the practice’s financial health by speeding up the collection of personal payments from patients by approximately 30%, due to the increased availability of payment options through ModMed Pay.”
Melanie Scott, Director of Operations
To learn more about the products Melanie Scott discussed, please request a demo at modmed.com/urology or call 561.235.7509
The statements and conclusions contained herein reflect the opinions of Melanie Scott and not those of ModMed. ModMed makes no representations or warranties as to the accuracy of any such information. Results may vary depending on medical practice size, product usage and other variables.
