Alliance Vision Institute transforms revenue cycle management and patient engagement with ModMed
Case Study
Practice Goals
- Rapidly implement a stable, integrated system
- Enhance patient communication and boost Google reviews
- Gain efficiency in revenue cycle management for high surgical volume
Key Benefits Experienced
- Completed successful implementation in 30 days
- Increased online bookings and reviews in 90 days
- Simplified collection for ~4K annual cataract surgeries with ModMed Pay and ModMed RCM Services
Background
Alliance Vision Institute, a full-service laser vision correction and ophthalmology practice in Fort Worth, TX, chose ModMed® for a reliable, integrated solution after experiencing a connectivity loss with their previous system. The ModMed team rapidly deployed the software suite, completing the full data migration and implementation in an unprecedented 30 days. They started collecting payments within five days of going live with ModMed RCM Services, resulting in immediate operational and patient experience enhancements.
Kasey Gantz, Chief Operations Officer, shared their results:
AR over 90 days is 12.6%, below the industry average
Denial and rejection rates between 2.7% and 5%
Grew Google reviews by ~62%
“When we lost connectivity, we were at zero. ModMed stepped in, completed a full implementation in 30 days, and we started receiving payments within five days. That’s the definition of a reliable, integrated solution.”
Kasey Gantz, Chief Operations Officer
To learn more about the products Kasey Gantz, COO, discussed, please request a demo at modmed.com/ophth or call 561.235.7502
The statements and conclusions contained herein reflect the opinions of Kasey Gantz and not those of ModMed. ModMed makes no representations or warranties as to the accuracy of any such information. Results may vary depending on medical practice size, product usage and other variables.
