Practice Management

The Game-Changing System for Office Workflow and Patient Payments

Practice Management

The Game-Changing System for Office Workflow and Patient Payments

Practice Management

The Game-Changing System for Office Workflow and Patient Payments

office staff using practice management and interacting with patients

We asked our clients what they wanted in a practice management (PM) system. The overwhelming answer? An all-in-one solution that could combine scheduling, document management, billing and reporting into one easy-to-use software solution integrated with Modernizing Medicine®’s EMA®. So we worked with practicing physicians, medical professionals and their staff to build one.

With Modernizing Medicine’s Practice Management system, you can:

  • Help streamline check-in, check-out, billing, scheduling and collections
  • Measure your business’s health with metrics-driven reports
  • Empower staff to speak about charges at check-in and checkout
  • Adopt a comprehensive billing approach

Features for All Practice Roles

Patient financials on laptop

Financial Managers

  • Billing workflow with financial dashboards, tasks and reports
  • Claim scrubbing prior to payer submission
  • Automated claim file submission and posting of remittance advice
  • Built-in reporting tools for analyzing rejections, denials and more
Financials tab showing financial responsibility and copay

Front Desk

  • Detailed, automated eligibility verification before appointments
  • Straightforward financials showing patient balances at check-in and checkout
  • Integrated appointment and payment management processing
  • Appointment Finder pinpoints time slots based on chosen criteria
  • All-in-one EHR/PM solution displays follow-up care details, next steps and provider recommendations at checkout

Medical Staff

  • Check-in alerts on the iPad showing patient status and room location
  • Seamless communication with billing staff in real time
  • PocketEMA™ app for viewing your schedule on your smartphone
  • Simplified fee schedules to manage fees from within the visit settings
  • Combined access to clinical and financial patient data

Practice Administrators

  • Tools for managing your revenue cycle
  • Reports showing your key performance metrics at a glance
  • Integrated suite eliminating expensive system interfaces between your PM and EHR
  • Client support services to help keep your practice running smoothly

Specialty-Specific Functionality

Our Practice Management system is available for dermatology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery and urology. In addition to our standard features, we’ve built in some specialized functionality to better support your specialty’s unique needs.

Dermatology and Plastic Surgery Practice Management

Staff member checking in patient with Practice Management appointment flow screen

Help streamline your cosmetic visits and product sales. In addition to the standard functionality, our plastic surgery and dermatology practice management software:

  • Lets you build a comprehensive database of the products sold and services performed in your office
  • Automatically generates a patient bill from your documented cosmetic visit
  • Allows your receptionist to pick from a preconfigured list of products and charges, so they can quickly sell, collect payments and allocate funds to complete the transaction

Ophthalmology Practice Management

Financial home screen in Practice Management showing key Ophthalmology PM metrics, bills, claims and payments

Ophthalmology is a complex field with its own set of workflow and billing challenges, so we went beyond the standard PM functionality when building our software. With our ophthalmology practice management system, your eyecare practice can:

  • Utilize vision billing and claim management
  • Create and print your vision claims
  • Post your payer payments once you receive them

Featured ophthalmology practice management success stories:

Sarah Baroody, MD

Eye Care of Danbury

“I love how I can simply log in to view scheduling, appointments, medical visits, financials and analytics. It’s also a relief that our medical billing and office communications are seamless with the ophthalmology practice management software, increasing our efficiency while helping ensure we’re getting paid appropriately.”

Noah England

Noah England, Practice Administrator

The Eye & Laser Center

“Our checkout staff can view the billing summaries from the visit, see any prescriptions that went out to the pharmacy and print them for the patient. Additionally, they can see any requested referrals. Since all the information can be viewed on one screen, it speeds up the checkout process.”

Orthopedic Practice Management

Woman in scrubs looking at Practice Management on desktop computer while helping male patient check out

Help keep your orthopedic surgery practice running smoothly. To augment the standard functionality, our orthopedic practice management software lets you:

  • Harness integrated case and claim management
  • Create and track your workers’ comp, auto and PIP cases
  • Submit claims electronically or by paper
  • Post your payer and patient payments seamlessly

Featured orthopedic practice management success story:

Cortney Hill, Billing Manager

Connecticut Family Orthopedics

“Since implementing EMA and Practice Management, payment turnaround times are faster, revenue has increased and error rates have declined. Having the all-in-one system is a huge timesaver.”

Practice Management Videos

See How The Appointment Finder Feature Works

Appointment Finder Feature

Identifying Your Patients in Practice Management

Screen with Patients

Bridge the Gap Between the Front and Back Office

Skip the pricey software interface and experience the power of a true all-in-one solution. By working together, our Practice Management and EMA software systems can unify your clinical, financial and operational data and processes within a single healthcare suite.

Medical Expertise Meets Business Acumen

From pre-visit to post-visit, Modernizing Medicine’s practice management system can help streamline patient flow and automate time-consuming tasks like health insurance eligibility verification. The cloud-based technology can synchronize data across your practice in real time, giving doctors and managers visibility into billing, operations and product sales. As our clients have seen firsthand, this can drive better accountability, enhanced communication and, ultimately, a healthier practice.

Here's What Your Peers Are Saying

Victoria A. Cirillo-Hyland, MD

Victoria A. Cirillo-Hyland, MD, Bryn Mawr Skin & Cancer Institute

“The dermatology practice management system is integrated with EMA, creating a seamless patient flow from beginning to end of the visit. It is amazing how the communication amongst the staff has improved by using this all-in-one system. The layout is easy to navigate, enhancing our workflow and making everyone more efficient.”

Kelly Tepedino, MD

Kelly Tepedino, MD, North Florida Dermatology

“Practice Management is so quick and easy to use that we can check in a patient in less than two minutes. Eligibility is evaluated in real time, automatically, streamlining workflow. The system even displays the patient’s picture at check-in, so the receptionist can greet them by name. Our patients are so touched by the personalization they receive.”

Frequently Asked Questions

What is the importance of a practice management system?

A practice management system can streamline scheduling, billing, financial reporting and document management. In addition to providing tools for managing claims, payments and patient recalls, it can help improve office flow from pre-visit to post-visit and provide visibility into where each patient is within the practice. This can improve overall practice operations while helping reduce check-in and checkout times for patients. To learn more, read the blog post.

Can I create custom claim scrubbing rules?

Our PM system allows you to create custom claim scrubbing rules by payer, provider, location, CPT code, ICD-10 code and modifier. This allows for claims to be fixed even before submission to the clearinghouse, helping reduce rejections and denials and shorten the revenue cycle process.

Does your practice management system provide automated appointment reminders?

We offer the ability to automate appointment reminders and patient surveys, view patient responses within our PM system and send mass notifications to patients and staff in the event of an emergency or delay.

Do you allow patients to pay online?

Yes. We currently support two payment processing vendors, Instamed and PayJunction. Both support online collection of patient payments via the practice portal they offer clients.

Discover How Our PM System Can Help You Achieve a Healthier Practice

Manage your practice the way you want. Our suite combines the best cloud-based EMR systems have to offer with powerful data and task optimization, helping streamline practice management for you and your staff.

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