USFAS’ initiative to fix a critical billing workflow generates over $1 million in new revenue by leveraging custom Protocols
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Case Study

Practice Goals
- Standardize and streamline workflows across 200+ practices
- Overcome billing challenges and deploy an offering across the enterprise
- Improve billing compliance and efficiency in dispensing DME
Key Benefits Experienced
- Expanded a one-location pilot to an enterprise-wide initiative
- Generated over $1M in revenue from a single ancillary offering
- Achieved billing efficiency and cost savings by eliminating manual processes
Background
For Foot & Ankle Specialists of the Mid-Atlantic (USFAS), a significant challenge was streamlining workflows across 200+ practices and 300 providers. As the Enterprise Quality Director for USFAS, Jonathan Shroyer led an initiative to expand a pilot offering into an enterprise-wide program that provides compression garments for lymphedema patients. He used ModMed’s platform to implement custom Protocols within the EHR EMA® to help standardize documentation and billing across practices. This standardization helped the practice scale the program, improve patient outcomes, and eliminate the need for a dedicated billing department for this ancillary offering.
Jonathan shared these results:

“Through strategic use of ModMed, we generated over a million dollars from just one ancillary treatment offering. Use of Protocols not only saves time but empowers providers to offer treatments with newfound confidence and efficiency while streamlining large-scale operations to optimize financial health.”
Jonathan Shroyer, Enterprise Quality Director
To learn more about the products Jonathan Shroyer, Enterprise Quality Director, discussed, please request a demo at modmed.com/ortho or call 561.235.FEET
The statements and conclusions contained herein reflect the opinions of Jonathan Shroyer and not those of ModMed. ModMed makes no representations or warranties as to the accuracy of any such information. Results may vary depending on medical practice size, product usage and other variables.




