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Engaging and Retaining Your Best Staff

Dr. Nadeem Dhanani Medical Director of Urology at ModMed®. Eric Tygenhof, MD, FACS Urology Team Lead at ModMed, Ronda Tews, CPC, CHC, CCS-P Senior Billing and Coding Compliance Director at ModMed


John V. Guiliana, DPM, MS
Medical Director, ModMed Podiatry

Susan Childs
Founder, Evolution Healthcare Consulting

This webinar originally aired April 27, 2023.

As a practice leader, spending time inefficiently on process-related tasks can clog workflows and negatively impact your entire staff.

Renowned authors and practice management experts Susan Childs and Dr. John Guiliana thread recommendations, based on real-life CEO interviews, throughout a highly practical session that will help practice leaders clarify daily priorities and delegate more effectively to help improve staff morale.

This webinar explores organizational workflows and how weaving in the right people skills with practice management software can help increase your success, improve practice culture and gain authentic employee collaboration.


  • Use your time wisely — with people and technology.
  • Foster conscious professionalism and self-awareness.
  • Explore different leadership techniques.
  • Identify the most successful workflows.
  • Gain authentic collaboration from staff and physicians.

This webinar is intended for informational purposes only and does not constitute legal, medical or consulting advice, and ModMed makes no warranty regarding the accuracy or completeness of the information provided. Please consult with your legal counsel or other qualified advisor to ensure compliance with applicable laws, regulations and standards.