EHR training services for specialty practices

We train every role for real-world scenarios

A smiling male healthcare professional in a white coat pointing at a laptop screen while collaborating with a smiling woman in a purple polo shirt, accompanied by floating abstract software interface windows and a green synchronization icon.

We know you cannot put your practice on pause just to learn a new system.

That’s why ModMed® training services are designed around your practice’s unique reality. From pre-adoption preparation to post-launch optimization, we focus entirely on the skills your staff needs to handle patient encounters smoothly.

We thoughtfully guide your team through the exact workflows they will use daily, so everyone feels prepared and supported when the software goes live.

A collage of three circular photos on a black background illustrating training scenarios: a woman speaking into a microphone at a podium, a man presenting a software interface on a large screen to an audience, and an over-the-shoulder view of a woman using a tablet. The photos are accompanied by floating colorful icons representing a classroom, a document, customer support, and settings.

Training built for the real world

You hired healthcare professionals, not IT specialists. That’s why we design our training around the exact workflows they need for real encounters. From initial setup to post-launch support, our targeted training sessions get your team up to speed quickly and confidently.

Online curriculum

Your staff can learn the fundamentals online at their own pace through ModMed University (ModMed U). Getting comfortable early makes your live sessions much more valuable.

Configuration training

We team up with your administrators on custom configuration and device setup right from the start. Your leadership gets the time they need to feel fully prepared.

Role-based training

We train your front office, clinical, and billing teams strictly on their specific responsibilities. Your staff learns the exact tools they need to manage real patient encounters.

Go-live support and optimization

Go-live is just the beginning. Our consultants help fine-tune workflows, reinforce new skills, and provide hands-on troubleshooting to ensure your staff feels fully supported.

Here’s what your peers are saying

ModMed provided extensive support during training and implementation. They closely monitored our progress to ensure everything was running smoothly. Post go-live, the team returned to review our processes and offer additional education, ensuring our continued success.

Jeremy S. Hubbard, MD, Medical Director

We had weekly calls with the ModMed team to prepare for implementation and set up training schedules. I’m really impressed with the organization, promptness, and direction we’ve received to prepare us for going live.

David Shefte, MHA, COO

EMA and ModMed Practice Management are user-friendly, effective and highly efficient. Training new staff requires minimal time, allowing us to operate with much greater speed than other practices I’ve experienced.

Tiffany Walsh, Business Manager