Reduce Costs by Increasing Patient Engagement

PRESENTERS
Ash Forsyth
General Manager, ModMed Patient Engagement, powered by Klara
Fran Saperstein
COO and Practice Manager, Center for Complex Neurology
Max Frankel
Practice Manager, Capital Medical Partners
Melissa Ozdemir
COO, Pediatric Associates of Jacksonville
Erika Patitucci
Lead Solutions Engineer, ModMed Patient Engagement, powered by Klara
This webinar was recorded October 22, 2025.
Specialty medical practices are feeling the squeeze from rising costs and declining reimbursements. This pressure makes it more critical than ever to maintain a full schedule and operate with maximum efficiency.
Discover how your peers are reducing costs and improving their financial health by boosting patient engagement.
You will learn tips on how tools can help you:
- Eliminate your expensive answering service
- Reduce the cost and time it takes to onboard new staff
- Free your staff to focus on patient care
- Cut back on no-shows with reminders and automated rebooking
- Make it easier for patients to self-schedule




