Master the Art of Patient Communication Using Modern Tech
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PRESENTERS
Anna Hale
Director, Product Management, ModMed
Erika Patitucci
Solutions Engineer, ModMed
This webinar was recorded July 25, 2024.
From pre-visit to post-visit, your conversation with patients never really stops. This recorded webinar covers how to overcome common patient engagement barriers, like phone tag, no-shows, lack of face time in the exam room, and poor online feedback. Following the patient’s journey from pre-arrival to follow-up, we’ll show you how our innovative software, including our integrated specialty-specific EHR, Practice Management software, and Klara’s patient collaboration tools, can empower your practice to help support more patient volume and save your staff time and headaches.
YOU’ll LEARN HOW TO
- Engage with patients in ways that are most convenient to them
- Send automated text messages instead of playing phone tag
- Resolve patient questions faster and alleviate call volume
- Make the most of your time with patients in the exam room
- Encourage patient feedback and timely payments