3 Ways to Improve Clinical Workflows in the AI-Powered Practice™
Thoughtfully applied AI solutions can help clinical staff provide seamless care
It’s a familiar story: Physicians reeling from copious amounts of documentation risk burnout from after-hours charting with inefficient technologies. They’re losing core patient connections in the process.
But patients are open to emerging AI innovations that help clinicians reclaim time and refocus on patients. In fact, 57% say they would prefer the use of AI in the exam room if it meant getting more face time with their providers.
Physicians need solutions that go far beyond simple transcription. Technology should collect actionable clinical data that includes medical specialty nuances, while supporting and improving existing practice workflows. The AI-Powered Practice uses a powerful combination of AI tools to help you achieve true clinical efficiency. Here are three ways that AI can help you increase the chances for meaningful patient interactions.
1. Clinical documentation
An AI medical scribe solution, like ModMed® Scribe, helps turn patient-provider conversations into suggested clinical actions. It follows regular conversational speech patterns to automatically suggest structured notes within the electronic health record. ModMed Scribe is trained on specialty-specific workflows that allow providers to converse freely and naturally with patients, without clunky direct commands.
The notes are easy to review and built directly from the transcript, so the suggested note content is grounded in the real conversation, while the physician retains control over final documentation. Built natively within the ModMed EHR EMA®, the medical scribe solution uses specialty-specific synonym libraries developed by practicing physicians. It understands the unique terminology, workflows, and nuances of each specialty to suggest clinically relevant and meaningful notes, helping reduce time to finalize documentation at the end of the day.
An AI medical scribe that’s extensively trained on de-identified, real-world clinical data delivers auto-suggested documentation that is of consistent value to physicians in everyday situations.
2. Native software integration
ModMed has harnessed the power of AI medical scribes to draw from EHR data, allowing the technology to recognize provider preferences for procedures and patient counseling language, as well as prescription frequency and dosage. These capabilities require no additional configuration or manual steps within EMA. That means more time for providers to focus directly on patients and helps them complete additional post-visit tasks with ease.
“ModMed Scribe … accurately places information into the appropriate sections of my notes, generates scripts ready to be sent, and creates lab requisitions. Without the EHR integration, achieving this level of functionality would be challenging.”
Tory Sullivan, MD
Furthermore, the healthcare industry still relies on faxed requests for referrals, lab results, and prior authorization, resulting in potential backlogs for medical assistants. Enhanced Faxing from ModMed categorizes incoming faxes, suggests patient records to link them to, and prepopulates identifiable data. This type of AI assistance can mean a reduction of 25% or more in time spent processing faxes, helping clinic staff get patients what they need more efficiently.
With a medical scribe and assisted faxing solution combined and natively built within the EHR, AI workflow enhancements can reduce clicks and reclaim time for physicians, medical assistants, and other clinical staff.
3. Patient engagement
AI medical scribes empower providers to give patients more face time and attention, helping them stay engaged in the room.
“With ModMed Scribe, my medical assistants and I can truly engage with patients, rather than focusing on clicks and screens. It has improved the human connection in our visits, which is why I entered medicine in the first place.”
Amanda Hill, MD
But why stop there? Giving patients personalized attention and retaining provider control over clinical decision-making should continue long after patients walk out the door.
With AI-assisted Message Routing from ModMed, incoming patient messages are automatically triaged to the appropriate team, helping staff respond more quickly. A shorter response time from your staff helps reassure patients with medical concerns and enables more opportunities to strengthen patient relationships. ModMed is even developing an AI Patient Assistant expected to be available in 2026, to help fulfill patient appointment requests, prescription renewals, and urgent clinical requests.
Emerging AI Assistants and Message Routing can help increase the frequency and number of touchpoints throughout the patient journey, facilitating new levels of personalized communication.
The AI-Powered Practice: Rehumanizing the practice of medicine
Clinical documentation, workflow automation, and patient engagement are three key areas where it benefits clinical staff to take advantage of AI assistance. With strategically deployed AI enhancements throughout the clinic, providers can successfully leverage technology that understands clinical dialogue and context to accurately reflect patient visits and address care needs. Don’t wait — your AI-Powered Practice is here for the taking.
Want to learn more about how AI could power your practice’s clinical workflows? See the AI-Powered Practice in action.
This blog is intended for informational purposes only and does not constitute legal or medical advice. Please consult with your legal counsel and other qualified advisors to ensure compliance with applicable laws, regulations, and standards.
