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Running Faster and Working Smarter with AI: A Peer Exchange for High-Volume Ophthalmology Practices

Michael B. Rivers, MD, Senior Director of Ophthalmology, ModMed, Deanna Darin, COE, Director of Business Operations, Solinsky EyeCare, Bonnie Ratcliff, COT, ABO-C, NCLE-C, Director of Clinic Services, Horizon Eye Specialists and LASIK Center, Chad Jackson, Regional VP, CompEye; Administrator, Texan Eye

PRESENTERS

Michael B. Rivers, MD
Senior Director of Ophthalmology, ModMed

Deanna Darin, COE
Director of Business Operations, Solinsky EyeCare

Bonnie Ratcliff, COT, ABO-C, NCLE-C
Director of Clinic Services, Horizon Eye Specialists and LASIK Center

Chad Jackson
Regional VP, CompEye; Administrator, Texan Eye

This webinar was recorded August 25, 2026 at 12 p.m. Eastern Time

As patient demand grows across your enterprise, the human touch that defines your ophthalmology practice can get lost. Juggling high-volume cataract clinics, tracking optical inventory, and coordinating retina injections can stretch your staff thin. Administrative bottlenecks and charting burnout shouldn’t stand between you and your patients.

This is a candid peer exchange built for C-suite leaders, administrators, and providers who are ready to stop surviving the daily grind and start building their AI-Powered Practice™.

We are bringing together leaders who have successfully engineered their eye care operations to run faster and work smarter, integrating systems to better reduce revenue leakage. We will dive straight into the blueprints:

  • Expand without the friction: Learn how to standardize workflows across multiple clinics and support your financial health without increasing operational stress for your staff.
  • Reclaim provider time: Discover how AI-assisted documentation is helping reduce charting time, so your providers can finish their notes and actually make it home for dinner.
  • Bridge the tech gap: Master flexible communication strategies, like two-way text messaging, that complement your Patient Portal and help keep tech-averse patients engaged.
  • Capture earned income: Gain the visibility needed to spot hidden financial gaps in your cycle and help prevent denials before claims leave your desk.

You will learn how to:

  • Scale with strategy: Identify the operational infrastructure required to manage multisite growth, maintain documentation standards, and help prevent burnout in high-volume clinics.
  • Optimize documentation: Master the transition from post-visit charting to point-of-care documentation using AI tools that suggest notes for your approval, keeping providers focused on the patient.
  • Operationalize financial health: Integrate clinical and billing data to create a single source of truth, allowing you to spot revenue gaps in near real time.
  • Assess AI readiness: Develop a clear framework to evaluate your practice’s current technological state and determine exactly where AI can help you capture earned revenue.