Metropolis Dermatology reduces AR by 30% and enhances financial health with ModMed RCM Services
Case Study
Practice Goals
- Collaborate strategically for RCM expertise and ModMed integration
- Improve financial health and transparency
- Enhance data integrity to improve decision-making and boost overall morale
Key Benefits Experienced
- Leveraged ModMed’s systems and RCM knowledge for accurate, successful claim processing
- Increased process transparency, reducing cash flow concerns
- Gained clear feedback loops, boosting accountability and saving time
Background
Since opening in 2019, Metropolis Dermatology has expanded to five locations and 13 providers. Their previous billing company struggled to scale with their growth, resulting in unreliable data that led them to make reactive and ultimately costly decisions. Seeking a vendor with strong dermatology-specific RCM expertise, they chose ModMed RCM to deliver a comprehensive, integrated, all-in-one solution. Since the switch, ModMed’s team has consistently demonstrated accountability, transparency, and expert insights into process improvement.
Alison Deans, co-CEO and co-Founder, shared these results:
Reduced AR by 30% in 1 year
Decreased denial rate from 8.4% to ~1%
Reduced billing oversight to 1-2 hours/week
“ModMed RCM Services has been a night-and-day difference. Their team advised us of necessary process changes, which led to getting paid for items we weren’t previously. I now spend only about an hour or two a week overseeing billing needs and reviewing reports — a drastic reduction from the constant firefighting that consumed so much of my time before.”
Alison Deans, co-CEO and co-Founder
To learn more about the products Alison Deans, co-CEO and co-Founder, discussed, please request a demo at modmed.com/derm or call 561.235.7501
The statements and conclusions contained herein reflect the opinions of Alison Deans and not those of ModMed. ModMed makes no representations or warranties as to the accuracy of any such information. Results may vary depending on medical practice size, product usage and other variables.
