Episode 1: Keys to a Successful Software Implementation
Moderator
Sharon Monter, DPM
Senior Customer Success Manager for Podiatry, ModMed
Guests
Stephen Guiliana, DPM
CEO, New Jersey Foot and Ankle Institute
David Pizzano, DPM
President, New Jersey Foot and Ankle Institute
Justin Guiliana, DPM
Vice President, New Jersey Foot and Ankle Institute
Luisa Acosta
Practice Administrator, New Jersey Foot and Ankle Institute
John Guiliana, DPM, MS
Medical Director of Podiatry, ModMed
A well-coordinated implementation is the key to any software adoption. So when New Jersey Foot and Ankle Institute switched their practice software, they decided to make the most of it.
In this episode, you’ll hear how they:
- Managed expectations and found success
- Got off on the right foot with training
- Gained clinical workflow and coding efficiencies
- Transformed patient interactions while saving time
Want to know what the implementation process is really like? Don’t miss this discussion.
Chapters:
- 3:00 Why we made the move
- 4:30 Preparing staff
- 6:00 Surprise guest!
- 9:21 Practice manager’s perspective
- 11:00 Streamlining billing
- 11:42 Improving E/M coding accuracy
- 13:21 Saving staff time
- 14:40 Podiatry-specific content for documentation
- 15:45 Time-saving automation, virtual exam room and Protocols
- 18:00 Potential impact on bottom line
- 18:54 Tips for other practices
