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Short Staffed? Leverage Your Data to Help Improve Performance, Satisfaction and Retention

Brandt Jewell Senior VP, The Coker Group and Karen Zupko President, KarenZupko & Associates


Brandt Jewell
Senior VP, The Coker Group

Karen Zupko
President, KarenZupko & Associates

This webinar originally aired on October 27, 2022.

Staffing shortages continue to affect the healthcare industry in what has become known as “The Great Resignation”. This is creating a challenging employment landscape for medical practices who are looking for ways to help create a more desirable workplace for their employees.

In this webinar, you’ll hear from guest speakers Brandt Jewell and Karen Zupko as they share practical staffing solutions that you can implement right away – like ways to utilize data acquired from your practice to offer your current employees a more desirable work environment, as well as ideas for effectively recruiting new ones.


  • How to use KPIs and key metrics to help streamline office operations
  • Tactics and systems to help manage your staff more efficiently
  • Ideas and places you can search for new recruits
  • Staff retention strategies you can use right away