Client Services
Personalized Support You Can Trust
ModMed® has built specialty-specific suites of healthcare IT software to save physicians time and increase productivity, and we feel it’s equally important to ensure that you receive excellent service. Whether EMA® is your first electronic health records (EHR) system or a welcome change from your previous EHR, our implementation team will take the time to understand your specific needs and provide a roadmap to success from onboarding through ongoing support.
Earn your ModMed certification at our annual users conference
Our ModMed Certification Program (MCP) is designed to help you hone your ModMed software skills, enhance your proficiency, and gain a more comprehensive understanding of how to use our solutions more effectively and efficiently in your practice.
Each MCP learning plan offers a unique blend of online, hands-on, and in-person training, including:
- A comprehensive catalog of self-paced courses on our online training resource, ModMed U
- A built-in, interactive sandbox environment where you can practice and familiarize yourself with the tools and techniques covered in your courses
- An in-person test prep session and final assessment exam at our MOMENTUM annual users conference in Orlando
Driving Customer Delight
ModMed’s client-centric culture means that our team goes above and beyond to help drive the successes of our customers. Don’t take our word for it. External accolades include:
2024
- 2024 Stevie American Business Award (Gold), Customer Service Department of the Year
- 2024 BIG Excellence in Customer Service Award
2025
- 2025 BIG Excellence in Customer Service Award
- 2025 Stevie American Business Award (Bronze), Customer Service Department of the Year
- 2025 Globee Business Awards, Gold Globee for “Customer Success Team of the Year”
- Best in Biz Awards 2025, Silver in the Customer Service Department of the Year category
Please select from our services below to learn more.
Implementation Models
Data Services
Ongoing Support Services
MIPS Advising
Certification Program
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