ModMed® Pay Medical Payment Processing Solution
Offer patients multiple ways to pay, including contactless payments, with our modern payment processing solution.
Patient Payment Processing. Simplified.
Today’s patients pay bills online and use their mobile phone to send payments to friends and family. ModMed® Pay can help you meet the expectations of the modern patient, while streamlining the way your practice inputs and tracks medical transactions.
Our patient payment solution can help your practice:
- Cater to changing patient expectations with payment options like text to pay, online quick pay, Patient Portal payments, ModMed Kiosk payments, payment plans and autopay.
- Ability to save “cards on file” for payment plans and autopay.
- Reduce data entry – our solution automatically syncs transactions to Practice Management and the patient account.
- View transaction statuses in real-time with our innovative payments dashboard.
- Collect payments in-office using ModMed Kiosk and our modern terminal options.
Offer the convenience of digital and contactless patient payments, payment plans and more with ModMed® Pay. See our modern payment processing solution in action!
Patient Portal
Offer your patients a way to view billing statements and settle balances online with our Patient Portal, which integrates seamlessly with ModMed Pay. While logged in to the portal, your patients can also:
- Request refills of prescriptions
- View notes, lab results and educational material
- Log in to telehealth visits
…and more.
Want to see more ways Patient Portal can empower your patients to take control of their care?
ModMed Kiosk
Our patient kiosk app works with ModMed Pay to streamline the collection of co-pays and balances. Patients can see their balance on the kiosk iPad, tap to enter their credit card information and choose to save details for faster, more convenient future payments.
ModMed Kiosk also helps patients and staff reduce paperwork at intake and can help minimize errors that come with manual data entry.
Looking for more reasons to choose ModMed Kiosk?
So what happens when you let our payment processing platform integrate with our Practice Management system?
Increased efficiency and added convenience.
Payment processing – simplified.
FAQs
What payment methods does ModMed Pay support?
ModMed Pay offers flexible payment options designed to meet modern patient expectations. Patients can pay both in-office and remotely through:
- eStatements: Text a payment link directly to the patient’s phone
- Online quick pay: A simple link from the practice website for fast payments
- Patient Portal: Patients log in to view balances and pay at their convenience
- ModMed Kiosk: An in-office self-service iPad where patients can view their balance and enter payment details
- Wireless terminal: In-person payments at the front desk
The platform accepts most major credit cards, including Visa, Mastercard, Discover, and American Express. ModMed Pay also accepts ACH payments, FSA/HSA cards, and contactless options like Apple Pay.
ModMed Pay includes a card-on-file feature that allows patients to save their card information for recurring transactions. If a payment is declined, the system checks with issuing banks for updated card details. This is designed to help reduce failed transactions and support payment continuity without requiring patients to manually update their information.
How does ModMed Pay integrate with practice management?
ModMed Pay syncs directly with ModMed Practice Management, allocating and posting payments to line items. This can help reduce manual data entry and time-consuming reconciliation tasks. Staff can view transaction statuses through the payments dashboard, creating a streamlined workflow from payment collection to account updates.
What are the benefits of using ModMed Pay for my practice?
ModMed Pay is built for specialty healthcare practices and fully integrated with ModMed’s EHR EMA® and ModMed Practice Management. Unlike standalone payment processors, it creates a unified workflow where clinical documentation, scheduling, and patient payment processing work together. For your practice, that could mean:
- Less manual data entry and payment posting
- Fewer inbound calls and reconciliation tasks
- Real-time payment visibility for your billing staff
Patients manage payments through the same Patient Portal they already use for prescription refills, lab results, and telehealth visits. They can view billing statements and settle balances online, on their own time. By offering convenient healthcare payment systems, practices can boost patient satisfaction while simplifying administrative workflows.
Can patients set up payment plans through ModMed Pay?
Yes. ModMed Pay supports flexible payment plans with autopay functionality. Patients can save their card on file and set up recurring payments that fit their budget. Payment plans are designed to help practices improve collection rates while giving patients manageable options.
Payment plans can be configured by the practice to help patients settle outstanding balances over time or prepay for upcoming services. Providers and patients agree on the payment plan terms, including start and end dates and payment amounts. Practices can automate recurring payments using a saved card on file, simplifying ongoing payments and reducing manual follow-up for staff.
How is patient payment information protected with ModMed Pay?
ModMed Pay processes payments through integrated terminals and encrypted online channels. Card-on-file data is encrypted and stored within the system, not locally on practice computers. This approach helps protect sensitive financial information while enabling convenient payment options for patients.