Cloud-based EHR/EMR software

In the healthcare industry, EHR systems are generally categorized by how they are hosted and delivered:

• Cloud-based (SaaS) EHR: These systems, like ModMed EHR EMA, are hosted on the vendor’s servers and accessed via the internet. They are known for lower upfront costs, automatic updates, and accessibility from any device.
• On-premise server-based EHR: This software is installed locally on a practice’s own physical servers. It requires a significant upfront investment in hardware and IT staff but offers the practice direct control over data storage.
• Specialty-specific EHR: Unlike one-size-fits-all systems, specialty-specific EHRs are built with preconfigured workflows and medical content tailored to specific fields like dermatology, ophthalmology, or orthopedics. ModMed specializes in this category with software designed by practicing physicians from your specialty who understand your challenges and the nuances of your workflows.

Modern EHR systems are designed to go beyond digital record-keeping. The five most critical functions include:

• Clinical documentation: Streamlining the recording of patient encounters using content specific to your specialty, customizable templates, automated features, adaptive learning, and coding suggestions based on clinical documentation.
• Order entry and management: Facilitating ePrescribing (eRx) and the electronic ordering of lab tests or imaging.
• Clinical decision support (CDS): Providing real-time alerts for drug interactions and preventive care reminders.
• Patient engagement: Offering a secure Patient Portal for messaging, appointment scheduling, and health record access.
• Interoperability and reporting: Allowing for the seamless exchange of data between different healthcare providers and the capture of clinical quality measures to help with practice performance reporting and regulatory compliance, like MIPS.

Yes, ModMed provides a comprehensive, multistage training ecosystem designed to support practices from implementation through long-term optimization. Our training includes:

• ModMed U: A self-paced, online educational platform with step-by-step videos and tutorials.
• Instructor-led training: Remote, consultative sessions with expert educators to review specific workflows.
• Onboarding coaching: Tailored implementation plans that account for practice size and complexity.
• ModMed Communities: A robust knowledge base with quick reference guides and manuals accessible 24/7.
• Annual users conference (MOMENTUM): ModMed users are invited to attend our annual conference, where we offer specialized one-on-one software training and support, specialty-specific sessions, and more.
• ModMed Certification Program: MOMENTUM attendees have the opportunity to enroll in one of our certification learning paths in areas such as front office and financials.

ModMed EMA is designed to be intuitive, using an iPad and web-based interface and an adaptive learning engine that acts based on a provider’s past behavior and preferences. While any new technology has an initial adjustment period, many users find it easier to learn than traditional EHRs due to its specialty-specific design and simple configuration.

We recommend a SMART (Specific, Measurable, Attainable, Realistic, Time-bound) implementation plan, starting with a reduced patient load for the first few weeks to allow staff to gain confidence with the system’s automated features.

ModMed Scribe, our AI-powered documentation solution, helps simplify documentation so new hires can ramp quickly without needing deep EHR or note-taking expertise — reducing training time and keeping the practice efficient.

ModMed is leading the transition to the AI-Powered Practice™ by creating AI-powered solutions designed to streamline the clinical workflow, including:

• ModMed Scribe: AI that listens to patient-provider conversations and suggests structured clinical notes, reducing manual documentation time and promoting more meaningful face-to-face interactions with patients.
• Enhanced Faxing: AI-powered solution that suggests patient matching and categories for incoming faxes, reducing human intervention.

As part of the AI-Powered Practice, ModMed’s EHR integrates seamlessly with our Practice Management system and Patient Collaboration tools to help streamline the flow of billing processes and patient engagement with AI-powered features like:

• Denial Assessment: Designed to identify and flag potential claim denials before they happen, reducing bottlenecks and improving overall billing efficiency.
• Message Routing: Enhancement designed to speed up message response and triage times by categorizing messages and forwarding them to the appropriate team’s inbox.