Does ModMed EHR offer support for imaging workflows?

Yes, the ModMed Orthopedics EHR EMA is designed to streamline imaging workflows, accessibility, and interoperability through a cloud-based PACS platform and HL7 Modality Worklist interface. eVue PACS solution: eVue's cloud-based, mobile-friendly viewer syncs with EMA to provide secure image access, so you can easily view and share images with your patients without juggling separate logins. eVue enables patient data from EMA to autopopulate in the order, helping improve efficiency and reduce clerical errors. HL7 Modality Worklist interface: Our HL7 interoperability interface facilitates the streamlined two-way transfer of patient records and results between medical practices and radiology centers. It eliminates duplicate data entry between your PACS and EHR, saving time and enhancing care efficiency.

Does ModMed offer training on its orthopedics EHR software?

Absolutely. ModMed provides a comprehensive, multistage training and implementation program tailored to your orthopedic practice's specific needs. Our approach focuses on minimizing downtime while maximizing proficiency through several training models: ModMed U: A self-paced, online educational platform featuring instructional videos and courses that cover the fundamentals of the EHR. Remote instructor-led training: One-on-one sessions with specialized software trainers who focus on your practice's most frequent documentation types and troubleshooting. Specialized workshops: Collaborative, scenario-based classroom training (such as two-day workshops) designed for deep dives into advanced documentation and visit workflows. Ongoing support: After the initial go-live phase, practices are transitioned to our dedicated client services team for continuous support, education, and optimization. Annual users conference (MOMENTUM): ModMed Orthopedics users are invited to attend our annual conference, where we offer specialized one-on-one software training and support, orthopedic-specific sessions, thought leadership discussions, and more. ModMed Certification Program: MOMENTUM attendees have the opportunity to enroll in one of our certification learning paths in areas such as front office and financials.

Can ModMed's EHR reduce no-shows for orthopedic post-op follow-ups?

Yes, ModMed's integrated Patient Collaboration tools help reduce no-show rates. These automated tools are vital for maintaining the continuity of care required for orthopedic post-op recovery. Appointment reminders: Send automated personalized appointment reminders via text, email, or voice call, according to patient preference. Two-way messaging: Patients can confirm or request to reschedule directly from their appointment reminder, which updates the Practice Management schedule in near real time. Post-op specific follow-ups: Beyond standard reminders, the system can automate post-visit instructions and follow-up communications to keep patients engaged in their recovery plan. Telehealth options: For post-op check-ins that don't require a physical appointment, ModMed's Telehealth solution provides a convenient alternative that eliminates the hassles of travel, helping decrease the likelihood of missed appointments.

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Meet your new ModMed assistant. Actually, assistants. Hi there. At ModMed, we're forming the AI powered practice around you and your staff, and it's so much more than just responding to your prompts or listening to a patient visit. We're talking about creating an entire AI powered practice that includes assistance designed to do one thing, keep you from those days and nights of staring at a screen in frustration, thinking there must be a better way. Well, there is. We're building expert AI assistants that specialize in the workflows that slow your team down. They understand complex requests and automatically execute multistep like patient scheduling and communication, eligibility processing, prior authorization, and claim denial appeals. Some AI assistants like ModVed Scribe can translate natural conversation into action so that you can focus on the patient and not the documentation. Other AI assistants understand payer policies, handle high volumes of work at once, and promptly return a summarized actionable result that you can trust. After you approve the assistant's recommendation, your AI assistant takes care of the rest, coordinating those tasks, highlighting what needs attention, and surfacing recommendations for your final approval. Every action is grounded and cited. And most importantly, you are always in control. With ModMed, it's responsible AI. Meet your new AI assistants. Always working, always ready for your request.

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Schweiger Dermatology Group is the largest dermatology provider in the Northeast. Before we used Clara, we were primarily a telephone based company. We had a central call center, but there was a lot of delay in communications. One of the biggest challenges we face as a practice is the, we call it like the endless circle of phone tag with our patients where, you know, a patient calls in, we send in a request to our clinical team. They have to then call the patient back and they're leaving a voicemail. Patient then calls back and that loop continues again and again. Clara does a great job of trying to prevent phone tag. It makes it easy for the patient. The interface with Clara is very straightforward. It's nice that they don't need a password to log in, that it can be done right through their text messaging, which pretty much everybody's comfortable with now. There's not a lot of extra button pushing, not a lot of extra web pages to scroll to, no app to download. It's really very easy to use. Once we implemented Clara, we put the patient in direct contact with the provider, cutting out the middleman and the message taking, and patients were able to get answers right away. We've saved hundreds and hundreds of hours of phone calls. I think one of the ways that Clara differentiates themselves from other platforms is their transparency. The ability to see all of the conversation between a patient, everything internally and externally that's happening between a staff member and a patient really allows everybody to be in the know and take any action needed. They seek to understand our problem and they come to us with really creative solutions. They've been an amazing partner from the beginning. Using Clara has definitely improved our revenue because we've been able to increase our numbers of patients. It does give the patient a little bit more control, is something you don't generally see in antiquated medical communications. Clara really does show innovation. The way we use it has worked very well with our patient support center. I would absolutely recommend Clara to other healthcare providers. I think we would still be in the dark ages of communication if we didn't use Clara.

What Your Peers Are Saying - ModMed delivers a really polished EHR product that feels like something out of the future. James McGehee, registered nurse - See Our Solutions in Action

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Orthopedics

The orthopedic EHR software designed to save you time and clicks

Meet EMA® — the Electronic Medical Assistant®

Clinical specificity matters at your practice … and at home

Your patients wouldn’t come to you for an eye exam, so why settle for the same technology an ophthalmologist would use? Built by practicing orthopedists, the EMA EHR from ModMed^® understands and learns your practice patterns, then suggests common treatment plans and specific diagnoses so you can spend less time on paperwork. Enjoy the freedom that leaving the office on time can bring.

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Peter A. Matsuura, MD, Orthopaedic Surgery and Sports Medicine

I used to stay after hours completing charts. With EMA, I can leave the office at the same time as my last patient, and my notes are done.
Peter A. Matsuura, MD, Orthopaedic Surgery and Sports Medicine

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AI-Powered Practice

Clinical Workflow

ModMed RCM AI Platform

ModMed Scribe

ModMed Scribe for Gastroenterology

AI-Powered Practice

Clinical Workflow

ModMed RCM AI Platform

ModMed Scribe

ModMed Scribe for Gastroenterology

The orthopedic EHR software designed to save you time and clicks

Clinical specificity matters at your practice … and at home