Modernizing Medicine® Wins Gold in Customer Sales and Service World Awards®

Aug 29, 2019 | ,

Specialty-specific EHR solutions provider ranks highest amongst competitors in customer service, focusing on its technology initiatives to enhance client support

August 29, 2019 – Boca Raton, Fla. — Specialty-specific healthcare information technology leader Modernizing Medicine® announced its Customer Success team won Gold in the “Best Use of Technology in Customer Service” category award by Customer Sales and Service World Awards.

Modernizing Medicine’s high ranking reflects the outstanding customer service provided by its customer support teams. Modernizing Medicine’s customer success team previously won Gold in the 2018 Customer Service Department of the Year by Customer Sales and Service World Awards as well as the 2017 Customer Success Team of the Year by SIIA Company CODiE Awards. 

“At Modernizing Medicine, we pride ourselves on achieving client satisfaction not only through our award-winning products but by providing outstanding customer service,” said Brad Rennick, senior vice president of customer success. “We’re committed to helping our clients achieve their business goals through product, service, and relationship development and have designed specialty-specific and role-specific customer success strategies to meet their needs. Many of our initiatives involve combining both data and leading technological tools to provide a positive experience for our clients. We listen and learn from the feedback of our clients and customer satisfaction will always remain at the heart of what we do.”

The Customer Sales and Service World Awards celebrate the achievements of sales, service, global business services, business development individuals, teams, and achievements behind the year’s most outstanding initiatives. The annual awards program celebrates the individuals and teams who set industry benchmarks for excellence. 

“The support we received from Modernizing Medicine during the transition was tremendous. Their team was communicative throughout the process, and we received one-on-one support. The knowledge provided from the Modernizing Medicine team, the dedication from our staff and the easy-to-use system made the transition seamless. We quickly got over the anxiousness of adopting a new EHR system and were eager to move forward,” shared Sunny Holman, practice manager, Windsor Dermatology.

To learn more about Modernizing Medicine and its specialty-specific EHR and suite of solutions, please visit www.modmed.com

About Modernizing Medicine
Modernizing Medicine® and its affiliated companies empower physicians with suites of mobile, specialty-specific solutions that transform how healthcare information is created, consumed and utilized to increase practice efficiency and improve patient outcomes. Built for value-based healthcare, Modernizing Medicine’s data-driven, touch- and cloud-based products and services are programmed by a team that includes practicing physicians to meet the unique needs of dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery and urology practices, as well as ambulatory surgery centers. For more information, please visit www.modmed.com. Connect with Modernizing Medicine on our BlogFacebookLinkedIn and Twitter.

For more information, contact: 
Modernizing Medicine
Lesley Weisenbacher
412-726-5122
lesley.weisenbacher@modmed.com
www.modmed.com

Matter for Modernizing Medicine
Alex Foley
978-518-4558
modmed@matternow.com
www.matternow.com

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