Modernizing Medicine® Announces Enhanced Patient Engagement Tools to Improve Communications and Practice Efficiencies
Enabling Patient Engagement Key to Supporting Value-based Care
December 20, 2018 – Boca Raton, Fla. – Specialty-specific healthcare information technology leader Modernizing Medicine announces enhanced patient engagement tools to help improve communications and practice efficiencies for customers using the company’s practice management software.
Patients who do not show for appointments can be a significant cost and efficiency drain to practices, yet many practices do not track their no-show rate or quantify the cost. Modernizing Medicine now directly offers its customers patient communication technology powered by Relatient designed to reduce no-shows and improve patient compliance, satisfaction and operational efficiency.
The new patient engagement tools work seamlessly with our practice management software and can:
- Confirm appointments with automated texts, emails and phone calls
- Remind patients of upcoming appointments
- Engage no-show patients for a future appointment
- Update patients with last-minute schedule changes or delays
- Receive feedback after each appointment with automated patient surveys
“As a practicing physician, I want happy patients who return to my office for care,” shares Dr. Michael Sherling, chief medical and strategy officer at Modernizing Medicine. “Patient engagement is not only a key component of value-based care, but it’s also simply the right way to approach care delivery. Providers who embrace this technology should experience both improved practice efficiency and patient satisfaction. Both the practice and the patients win.”
The new patient engagement offerings include:
- Patient Reminders and Patient Surveys for dermatology, ophthalmology, orthopedic surgery, pain management, otolaryngology, urology and plastic surgery customers
- gReminder+™ and gSurvey™ for gastroenterology customers
About Modernizing Medicine
Modernizing Medicine® and its affiliated companies are transforming how healthcare information is created, consumed and utilized in order to increase practice efficiency and improve patient outcomes. Our specialty-specific, data-driven and cloud-based electronic health records (EHR) and practice management (PM) systems, plus revenue cycle management (RCM) services, were built by a team including specialty physicians and practice management professionals. Our suite of products and services is designed to transform the clinical, financial and operational aspects of dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery and urology practices. We also offer products designed specifically for ambulatory surgery centers. For more information, please visit www.modmed.com. Connect with Modernizing Medicine on our Blog, Facebook, LinkedIn and Twitter.
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