Many practices are looking for ways to navigate the new normal of healthcare, and the dramatic shifts in patient volume that may come with it. But apart from treating patients remotely and creating an environment where personal contact is limited, what can you do to prepare your practice and personalize care?
Here are 10 tips to consider as your practice continues to adapt to changing times:
Offer More Ways to Pay
Integrated with Practice Management, ModMed® Pay provides multiple patient payment options: text-to-pay*, contactless payments, online quick pay and patient portal payments.
Transition to a Virtual Practice
Patient Self-Scheduling, the Patient Portal and ModMed Telehealth can be used to help your practice operate efficiently and empower patients with virtual tools.
Make the Move to Mobile
Mobile devices can help patients access care on-the-go through the APPatient™ app and Patient Portal, and can help limit device sharing among practice staff.
Get the Word Out
Use Patient Reminders, Secure Messaging and personalized emails to help reduce the burden on your staff and keep patients informed of new office hours, services and protocols.
Check In With Your Patients
How do your patients feel about the changes you’ve made at your practice? Send out a Patient Survey to see what’s working and what needs improvement. Then, take action!
Connect Your Front and Back Office
Since our Practice Management system is integrated with EMA® EHR, all of your data is in one place, which streamlines intra-office communications, patient check-in and payment collection.
Make Data-Driven Decisions
Structured, meaningful data can be a powerful ally in changing times. Instead of wondering where you stand, use Premium Analytics to get a bird’s-eye view of your business.
Give Your Practice a BOOST
The ModMed BOOST team can help address aspects of your business operations, from billing to payment collection to account reconciliation—so you can focus on patients.
Opt for Software That’s Smart, Like You
Our EMA® EHR has built-in specialty-specific medical information and uses adaptive learning to automatically suggest the diagnoses, treatments and procedures you use most, based on your clinical documentation.
Make Sure Your Specialty-Specific Software is Up to the Task
All-in-one software brings the clinical, operational and financial aspects of your business together so seamlessly, you’ll wonder how you ever lived without it.
*Text-to-pay requires Appointment Reminders.
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